"...The difference between other piano stores I had visited - the hard sell - was so striking measured against your pleasant, gentlemanly manner..."
I thoroughly enjoyed meeting you and being in your store Saturday. You, and all your people there, could not have been nicer - so friendly and relaxed in dealing with the public. The difference between other piano stores I had visited - the hard sell - was so striking measured against your pleasant, gentlemanly manner. I would readily recommend your store to my family and friends.